Frequently Asked Questions

We are the cleaner choice. What we use to clean our space makes it into our bodies. We only use products with certified cleaning products, which reduce chemicals on surfaces and in your air, keeping your family safe and healthy.  

We are a fully bonded cleaning service. We also guarantee customer satisfaction. Was something not cleaned the way that you expected? Let us know, and we will do our best to put things right.  

Pets are a part of the family, and so we clean up after them as well! During service we recommend that you do keep your pet somewhere they will be comfortable — not all of our furry friends like the sound of vacuums or unfamiliar people in their space. Let us know how you'd like to handle your pet ahead of time to keep them safe and happy.

• Cleaning removes germs, dust, debris and dirt from a surface by scrubbing, washing and rinsing. 
• Sanitizing reduces the germs, or bacteria identified to a safe level, as judged by public health standards or requirements. 
• Disinfecting destroys or inactivates both the bacteria and viruses (like influenza and rhinovirus) on hard, nonporous surfaces.  Disinfecting hard, nonporous surfaces is one of the most reliable ways to help lower the risk of spreading germs from surfaces by touch. 

While in quarintine - You should disinfect (not sanitize) because disinfectants are the only products approved by the EPA to kill viruses on hard surfaces. The main difference is that EPA quarantine-approved sanitizers only have claims for bacteria, while disinfectants have claims against both bacteria and viruses. 

 To make sure your product is an EPA-approved disinfectant, look on the label for an EPA registration number on the back panel. You can confirm a product can be used against COVID-19 by visiting the EPA’s site or this site for a full list of Clorox® products that are effective against COVID-19.